Sunday, May 11, 2008



 
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Technical Manuals


D & R Technical Solutions, Inc. is a full service company that has earned a reputation for developing technical manuals of the highest quality, within budget and on schedule. Our years of experience in Integrated Logistic Support, Logistic Support Analysis, Technical Writing, and Technical Illustrating, for both military and commercial customers gives us a competitive advantage integrating the concepts of the military style of manual development into the commercial market.



D & R offers technical manuals in both paper and electronic media. Leading edge tools and equipment complement our highly skilled staff to produce state-of-the-art electronic documentation in media such as SGML, HTML, XML, and other commonly used electronic formats. Or, for those that desire hard copy, we can provide output products as high-resolution color and black and white master reproducible paper manuals. Documents range from one page fact sheets and brochures for small businesses to complete operating and maintenance manual suites for highly complex military and commercial systems.

Our staff is capable of creating technical documentation from raw engineering source data, extracting vital technical information by interviewing cognizant engineering personnel, and by documenting the step-by-step instructions while actually performing the tasks. Included in our technical writing staff are Aeronautical, Electrical, and Mechanical Engineers; personnel with degrees in Technical Communications and Computer Science; and military weapons system and commercial systems technicians.




The knowledge and experience of our writing staff has earned D & R an excellent reputation in the industry. Major corporations have us perform third party audits of documentation created by other companies and organizations. These audits range from evaluating a company's entire technical documentation process for adequacy to reviewing each document created for quality, organization, depth and compliance to requirements.

In addition to the technical manuals we develop, we have also created a variety of automation tools. Of particular interest is our internally developed tool, the Automated Parts Cataloging System (APCS) which is commercially available. This tool is MS Access based and it automates the development of parts catalogs through user-interfaces. Through the use of automated import routines that load customer bills of material, parts data is controlled to ensure consistency of common data elements and fields. It has built-in automated export routines that interface to common word-processing and desktop publishing software for final formatting of the parts catalog. This tool is available for demonstration upon request.

A spin off service of our technical documentation business is our ISO 9000 guidance and documentation. D & R has a thorough understanding of the requirements of an ISO 9000 quality system and assists other companies in establishing a quality system that meets ISO 9000 requirements. Included in this service is the development of a quality manual and the documentation of all internal processes within our customer's business. Our ISO 9000 guidance and documentation aligns a company to complete ISO 9000 registration by an authorized registrar. Our technical documentation products cover the entire spectrum of technical manuals. From hand held preflight checklists to 100% breakout IPBs/IPCs, to presentations and simple marketing brochures, our staff has the experience and know-how to make your documentation accurately reflect your product.





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