D & R is an experienced provider of Integrated Logistics Support (ILS) services for both military and commercial customers. ILS is the process by which the support needs are identified and the appropriate analytical, management and planning tasks are executed to ensure the needs are addressed when the product is fielded. Ten individual but interdependent elements comprise the ILS discipline, and these are described below.
- Maintenance Plans
- Maintenance Allocation Chart (MAC)
- Maintenance Task Analysis
- Level of Repair (LORA)
process that identifies how, when and
what resources are required to maintain and
restore the operational capability of the system / equipment.
- Spares Determination
- Provisioning Parts List
- EDFP / SDFP
Supply Support (Provisioning)
The identification of the spares and repair parts needed for operation and maintenance. Spares analysis, interim support lists (ISILs) and full provisioning report (LSA-036) generation.
- Manpower Assessment
- Skill Identification
- Skill Assessment
Manpower and Personnel
of the type and number of people required to operate and maintain the system / equipment.
- Support Equipment Identification
- Tool and Test Equipment Lists
Support and Test Equipment
identification of the equipment needed to
operate and maintain the system / equipment. Includes, tools, test and diagnostic equipment, and calibration.
- Operator / Maintenance Manuals
- Parts Manuals
The information needed
to operate and maintain the system / equipment.
Includes user, maintenance, repair, and
illustrated parts breakdown manuals.
- Training Course Conduct
- Material Development
- Training Needs Analysis (TNA)
- Instructional Media Package
- Training Conduct Support Document
Training and Training Devices
Operation and maintenance training, both
initial and sustaining, including training material and training equipment.
- HW & SW Requirements
- Software Manuals
Computer Resources Support
hardware, software, personnel
and documentation required to support the system / equipment.
- Facilities Assessment
- Use Studies
The space, storage and
environmental requirements and equipment
needed to operate and maintain the system / equipment.
- Special Packaging Instructions (SPIs)
- Transportability Analysis
Packaging, Handling, Storage, and Transportation
The shipment and storage of the system / equipment and its components.
- Design Analysis
- RMA Analysis
Working with the design
community to produce a more supportable system / equipment.